Insurance Claims Officer

Tweed Shire Council Full Time Permanent 11/04/2025

We are seeking an Insurance Claims Officer to manage insurance claims made against and on behalf of Council. In this role you will determine claims under specified delegation and coordinate the annual renewal process. Additionally, you will provide essential administrative support to the Local Emergency Management Officer in their role as Chair of the Local Emergency Management Committee (LEMC) and building asset manager. If you have strong attention to detail, excellent coordination skills, and a passion for risk management, we’d love to hear from you!

About the role:

  • Manage all aspects of insurance claims made against and on behalf of Council and process the annual insurance renewal returns.
  • Manage document registration, creation, maintenance, and distribution within the Council’s records system.
  • Investigate and analyse claim matters and present data for determination. 

What's on offer:

  • a base salary ranging from $63,935 per hour/annum with competency-based increments up to $73,252 per hour/annum, plus 11.5% super
  • 70-hour, 9-day fortnight
  • training and development opportunities
  • flexible work options for a healthy work/life balance
  • generous employment conditions (we have too many to list - click here for more).

We are seeking:

  • Certificate IV in General Insurance or demonstrated relevant experience in insurance claims management or similar. 
  • Well-developed written and verbal communication skills.
  • Capacity to manage workloads and competing priorities effectively.

About us:

  • Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
  • The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.  
  • Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles.  We provide workplace adjustments for people with disability, and access to flexible work options. 
  • Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government. 

Where it's located:

This position is based in Murwillumbah and can be directed to work from any Council work site.

Position closes: 

Monday 28 April 2025 at 9 am (NSW time).  Late applications will not be permitted.

 

SK97188A